RISE: Resilience, Intervention, Support & Empowerment

For RISE support contact us by telephone or email
Telephone: 01954 211919

Early intervention and crisis prevention – GET support before life reaches crisis point

Life can become difficult for many reasons. You may be experiencing low mood, feeling isolated or overwhelmed, coping with bereavement or significant change, facing housing or financial difficulties, or noticing that your mental health and ability to manage everyday life are beginning to deteriorate.

RISE provides short-term, one-to-one support to help you understand what is affecting your mental health and wellbeing, regain stability and control, and take practical steps forward. We listen without judgement, focus on what matters most to you and help you build the confidence, skills and resilience to manage difficult circumstances.

Within RISE, crisis means reaching a point where difficult circumstances have overwhelmed your ability to cope. Our aim is to support you earlier – before problems escalate and more intensive help may be needed. RISE is currently available to adults living in specific funded areas; contact our team to find out whether the service is available where you live.

CONTACT US

How RISE Can support you

A member of the RISE team will help you decide what you would most like to change and agree realistic steps towards improving your situation.

Care Network Cambridgeshire - RISE service

Support might include:

  • Understanding what is making life feel difficult or unmanageable
  • Identifying what matters most to you and setting achievable goals
  • Recognising and responding to changes in your mental health or mood
  • Developing practical techniques to manage low mood, stress and overwhelming thoughts
  • Rebuilding routines, confidence and a sense of control
  • Addressing practical challenges involving housing, finances or other areas of life
  • Preparing to make phone calls, attend appointments or take other important steps
  • Finding appropriate services, activities and community support
  • Reducing isolation and becoming more connected with other people
  • Creating a personal toolkit to help you continue moving forward

We will not simply take over or make decisions for you. We will work alongside you so that you can make changes for yourself and continue using what you have learned after our support ends.

Up to eIght weeks Of focused support

Your support will begin with an initial conversation to understand what is happening, what matters most to you and whether RISE is the right service for your needs.

If we can help, you will receive one-to-one support for up to eight weeks, generally by telephone. You and your RISE coach will agree what you want to work towards, with manageable actions between sessions to help you make progress at your own pace. We will consider other suitable arrangements where telephone support creates a barrier.

At the end, we will review what has changed and help you create a personal toolkit or support map, bringing together the techniques, services, community connections and practical steps you have found most useful.

additional support from our volunteers

Care Network Cambridgeshire - Volunteers

Where appropriate, the RISE team may also connect you with one of our trained volunteers.

Check & Chat

Sometimes a regular conversation with someone friendly can make a real difference. A Check & Chat volunteer can telephone you once a week for a short, agreed period, offering conversation, encouragement and connection while you are going through a difficult or isolating time.

Trusted Friend

If you have lost confidence in getting out, meeting people or reconnecting with your community, a Trusted Friend volunteer may be able to help you take those first steps.

For a short, agreed period, they might accompany you on a walk, go with you when you attend a local group or activity for the first time, or offer encouragement as you begin getting out and feeling connected again.

Trusted Friend is short-term volunteer support and does not replace ongoing or paid care and support services.

IS RISE Right for me?

Care Network Cambridgeshire - RISE service

RISE supports adults experiencing low mood or whose circumstances are affecting their mental health, emotional wellbeing, confidence, independence or ability to manage everyday life. You can refer yourself, or a professional can make a referral on your behalf.

The service is currently only available within particular funded areas and will not be suitable for everyone. It may not be the right service if you:

  • Are under 18
  • Live outside an area in which RISE is currently funded
  • Need specialist mental health treatment or urgent mental health support
  • Have combined mental health and drug or alcohol support needs that require specialist care

If you are unsure, please contact us. We will listen to what is happening, explain whether RISE can support you and, where possible, help you identify a more appropriate source of help.

Contact the RISE team

information for professionals and partners 

Cambridgeshire Care Network - Professional referrals

RISE is Care Network Cambridgeshire’s early-intervention and crisis-prevention service.

Through timely, practical intervention, RISE supports people experiencing low mood or deteriorating mental and emotional wellbeing who may not need – or may no longer need – specialist statutory mental health services. It may also help people maintain progress after specialist support has ended by reinforcing what they have learned and connecting them with community resources.

By providing earlier support, RISE aims to reduce the risk of people reaching the point where more intensive or statutory intervention is needed. Professionals can make a referral on someone’s behalf, and eligible health and social care professionals may be able to refer through the Joy platform.

do you need urgent help? 

RISE is not an emergency service. RISE provides early-intervention and preventative support. It cannot provide an urgent response during an immediate mental health crisis.

Please seek help from the appropriate emergency service from the contact details below if you or someone you know is in an emergency situation.

  • If there is an immediate threat to life, call 999.
  • If you need urgent mental health support, call NHS 111 and select the mental health option. This service is available 24 hours a day, 365 days a year.
  • Call Lifeline on 0808 808 2121 for free, confidential listening support between 11am and 11pm every day.
  • Call Samaritans free on 116 123, 24 hours a day, 365 days a year.
  • For free, confidential support by text, text SHOUT to 85258.

How we make a difference