For Help at Home support contact us by telephone or email
Telephone: 01954 211919

Practical support when you need it most

Sometimes a little extra help can make all the difference to staying safe, confident and independent at home.

Help at Home supports adults across Cambridgeshire who are returning home from hospital or facing a difficult period at home. Our friendly staff and trained volunteers provide practical and emotional support to help you recover, rebuild confidence and manage everyday life.

Our support can help you return home from hospital safely and sooner, reduce the risk of an unnecessary hospital admission or re-admission, and help you remain independent at home and connected to your community.

Helping you regain your independence

Help at Home is about supporting you to get back on your feet, rather than taking over.

We work alongside you to help rebuild confidence, maintain independence and reconnect with the people, services and activities around you. Where appropriate, we can also help identify other local services or community support that may benefit you.

If you need further support after your initial period with us, our team can discuss what may be available and the most appropriate next steps.

Who can use Help at Home?

Help at Home is available to adults who have recently left hospital or who are experiencing a difficult period at home and would benefit from some additional or practical support.

You can contact us yourself, or a referral can be made by a family member, hospital or community-based health professional, social care professional or another organisation supporting you. For referrals, please visit our Contact Us page.

If you’re unsure whether Help at Home is right for you or someone you know, please get in touch. Our team will listen, talk through the situation and help you understand what support may be available.

How our Staff and Volunteers can help

Everyone’s circumstances are different, so the support we provide is based around what you need to help you manage safely and confidently at home. Our staff and volunteers may be able to help with:

  • Emergency shopping following discharge from hospital
  • Shopping or arranging online shopping and deliveries
  • Collecting prescriptions
  • Making appointments and arranging transport
  • Accompanying you to appointments or on shopping trips
  • Reconnecting services that may have stopped while you were in hospital
  • Encouragement with eating, drinking and appropriate activity during recovery
  • Friendly check-in visits, companionship and emotional support
  • Building confidence and helping you reconnect with your community
  • Completing essential paperwork such as benefit forms, helping with letters and other simple paperwork
  • Accessing Healthy and Warm Homes support and eligible grants
  • Small practical tasks around the home, such as changing a light bulb, moving items or clearing a cupboard
  • Occasional small outdoor tasks, where appropriate

Sometimes it’s the smaller things that make the biggest difference. Having someone there to help with an essential shop, collect a prescription, sort out an appointment or simply have a chat can help make life at home feel more manageable.

How we make a difference