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Help at Home – joining up the dots

August 24, 2019 by careadmin Leave a Comment

Help At Home continues to be active across Cambridgeshire, supporting those who have recently been in hospital or who are unwell at home and need a little help to aid recovery.   Our volunteers are integral to this work, providing preventative support to those who might otherwise find themselves in hospital or in crisis.   In addition to this, we have been busy piloting a new service ‘Joining up the Dots’ within Peterborough City Hospital.  This fantastic service aims to help those with more complex situations that would fall normally outside of the scope of Help at Home.  So far we have been able to support 80 people in this way.

We have also been busy spreading the word about Help At Home and Care Network, making sure as many people as possible know about the support we can provide.  We were recently invited to speak at Hinchingbrooke Hospital’s Physio department and as a result have built some great relationships and are receiving referrals from them; we were part of the Addenbrookes’ Volunteers’ Week celebrations where we were able to talk about the good work we do there, and we attend a number of Integrated neighbourhood events, Multi-Disciplinary Teams meetings and engage with other health and social care professionals regularly.

 

Lesley coordinates our ‘Joining up the Dots’ work in Peterborough.   One delighted lady wrote to tell us how she had met Lesley at the home of her friend who had been admitted to hospital a few days before.   “I knew the bungalow was in a state and was thrilled there was someone willing to tackle it. Lesley took charge, in a calm, effective manner, identifying the areas that needed tackling first and creating a sensible, efficient system to initially sort through piles of papers etc. My offer of help was accepted and because of her calm, professional approach I was able to rise above my emotions and help her sort things out. She showed a real interest in my friend, asking sensible questions and listening to the answers!

I had to leave at 12noon but another volunteer joined her and together they continued to work there until about 4.30pm.

What a difference they made! All the untidiness had been removed and the bed made up.
My friend has since died so will not see the changes, but thanks to Lesley’s help we are now able to look for important papers to ensure their final wishes are met”.

Filed Under: Help At Home Update

Testimonial Post Slider

Home Testimonial 01

Thank you. It was great to get all that info sent to us.

Home Testimonial 02

I'm doing OK and I've had those emergency buttons put in. I have talked to lots of people and I think I have it all sorted now.

Home Testimonial 03

I've started to have food delivered some days. Not all the time. I like to go out and cook for myself.

Home Testimonial 04

It was great to get all that info sent to us. And we are working our way through it. Mum has had contact with a social worker and we have sorted some groups for her to go to. It's one of those situations where there will always be things needed to sort. It would have taken ages for us to source.

Home Testimonial 05

The lady was very kind and it was lovely of her to ring me to discuss what I needed.

Home Testimonial 06

Many thanks for all that information you have given us. We are so looking forward to trying some out and certainly we feel less `loaded` and happier that there are safe ways for helping us to socialise.

About Testimonial 01

The volunteer was very good. I just needed someone to be there as I lost all my confidence. It was fantastic to know that there was someone there just in case I had a wobble moment and I lost it. My confidence just went but I have it back, which is great. It was great to know that someone would support me and I know that I can call again if I need some help. I don't like bothering others. Everyone is busy and had their own problems, so its's great to know that you are there. It was just what I asked for.

About Testimonial 02

Without the volunteer who visited me I think I would have just sat here and I was ready to give up really as I missed my wife so much. Thank you again for the lovely service you provide. I don't like to go out, so it was nice to talk to someone.

About Testimonial 03

It's nice to know that someone can help: just fill in those gaps if needed. Everyone is so busy these days. I got just what I asked for and more. It was great and I think I'm doing as well as can be.

About Testimonial 04

The volunteer is very good and it's not just shopping. It's the company, as there is no one here apart from me. I wouldn't have any food without you. It's nice to know someone is coming to see you.

About Testimonial 05

The volunteer was a big help: not just with me, she helped my husband who is 83. It gave my him a break from the four walls.

About Testimonial 06

The Volunteer took my little dog for a walk and stayed and had a chat. Lovely man, very helpful!

About Testimonial 07

It’s been fantastic and I’m so grateful for your help. This has been lovely also to have a little chat and I feel calmer as I was feeling rather shaken from my vertigo.

About Testimonial 08

The volunteer was lovely. I like to have a chat and now I don't see anyone and feel so down…As I don’t feel well enough to go anywhere it was nice to know I was getting a visitor, it gave me something to look forward to…It was nice to look forward to seeing someone.

About Testimonial 09

Yes, the volunteer sat and had a chat with me and on the 3rd visit she took me to the hairdresser, which was a laugh. It was nice when you know someone is coming to see you

About Testimonial 10

Such a lovely service. The volunteer was lovely and so were you all. I loved the chats and the fact a member of staff came back to help the next day as I couldn't have a volunteer straight away. That was so lovely…. I have had such a bad time and my family were away. I would have been very down and lonely. It's difficult to be positive all the time.

Community Navigator Testimonials 1

Your information was extremely helpful and I have used this to set up some regular friendship support and trips out for mum.

Community Navigator Testimonials 4

Thank you, you have been absolutely marvellous. Two things I have been thinking and worrying about and you have sorted them out so quickly, thank you.

Community Navigator Testimonials 3

It was so good to talk to someone who'd understand but yet not judge.

Community Navigator Testimonials 2

You can contact the community navigators who are wonderful at finding support in areas around Cambridge – I use them all the time and think they are amazing!

Testimonial Post Slider

Home Testimonial 01

Thank you. It was great to get all that info sent to us.

Home Testimonial 02

I'm doing OK and I've had those emergency buttons put in. I have talked to lots of people and I think I have it all sorted now.

Home Testimonial 03

I've started to have food delivered some days. Not all the time. I like to go out and cook for myself.

Home Testimonial 04

It was great to get all that info sent to us. And we are working our way through it. Mum has had contact with a social worker and we have sorted some groups for her to go to. It's one of those situations where there will always be things needed to sort. It would have taken ages for us to source.

Home Testimonial 05

The lady was very kind and it was lovely of her to ring me to discuss what I needed.

Home Testimonial 06

Many thanks for all that information you have given us. We are so looking forward to trying some out and certainly we feel less `loaded` and happier that there are safe ways for helping us to socialise.

About Testimonial 01

The volunteer was very good. I just needed someone to be there as I lost all my confidence. It was fantastic to know that there was someone there just in case I had a wobble moment and I lost it. My confidence just went but I have it back, which is great. It was great to know that someone would support me and I know that I can call again if I need some help. I don't like bothering others. Everyone is busy and had their own problems, so its's great to know that you are there. It was just what I asked for.

About Testimonial 02

Without the volunteer who visited me I think I would have just sat here and I was ready to give up really as I missed my wife so much. Thank you again for the lovely service you provide. I don't like to go out, so it was nice to talk to someone.

About Testimonial 03

It's nice to know that someone can help: just fill in those gaps if needed. Everyone is so busy these days. I got just what I asked for and more. It was great and I think I'm doing as well as can be.

About Testimonial 04

The volunteer is very good and it's not just shopping. It's the company, as there is no one here apart from me. I wouldn't have any food without you. It's nice to know someone is coming to see you.

About Testimonial 05

The volunteer was a big help: not just with me, she helped my husband who is 83. It gave my him a break from the four walls.

About Testimonial 06

The Volunteer took my little dog for a walk and stayed and had a chat. Lovely man, very helpful!

About Testimonial 07

It’s been fantastic and I’m so grateful for your help. This has been lovely also to have a little chat and I feel calmer as I was feeling rather shaken from my vertigo.

About Testimonial 08

The volunteer was lovely. I like to have a chat and now I don't see anyone and feel so down…As I don’t feel well enough to go anywhere it was nice to know I was getting a visitor, it gave me something to look forward to…It was nice to look forward to seeing someone.

About Testimonial 09

Yes, the volunteer sat and had a chat with me and on the 3rd visit she took me to the hairdresser, which was a laugh. It was nice when you know someone is coming to see you

About Testimonial 10

Such a lovely service. The volunteer was lovely and so were you all. I loved the chats and the fact a member of staff came back to help the next day as I couldn't have a volunteer straight away. That was so lovely…. I have had such a bad time and my family were away. I would have been very down and lonely. It's difficult to be positive all the time.

Community Navigator Testimonials 1

Your information was extremely helpful and I have used this to set up some regular friendship support and trips out for mum.

Community Navigator Testimonials 4

Thank you, you have been absolutely marvellous. Two things I have been thinking and worrying about and you have sorted them out so quickly, thank you.

Community Navigator Testimonials 3

It was so good to talk to someone who'd understand but yet not judge.

Community Navigator Testimonials 2

You can contact the community navigators who are wonderful at finding support in areas around Cambridge – I use them all the time and think they are amazing!

Testimonial Post Slider

Home Testimonial 01

Thank you. It was great to get all that info sent to us.

Home Testimonial 02

I'm doing OK and I've had those emergency buttons put in. I have talked to lots of people and I think I have it all sorted now.

Home Testimonial 03

I've started to have food delivered some days. Not all the time. I like to go out and cook for myself.

Home Testimonial 04

It was great to get all that info sent to us. And we are working our way through it. Mum has had contact with a social worker and we have sorted some groups for her to go to. It's one of those situations where there will always be things needed to sort. It would have taken ages for us to source.

Home Testimonial 05

The lady was very kind and it was lovely of her to ring me to discuss what I needed.

Home Testimonial 06

Many thanks for all that information you have given us. We are so looking forward to trying some out and certainly we feel less `loaded` and happier that there are safe ways for helping us to socialise.

About Testimonial 01

The volunteer was very good. I just needed someone to be there as I lost all my confidence. It was fantastic to know that there was someone there just in case I had a wobble moment and I lost it. My confidence just went but I have it back, which is great. It was great to know that someone would support me and I know that I can call again if I need some help. I don't like bothering others. Everyone is busy and had their own problems, so its's great to know that you are there. It was just what I asked for.

About Testimonial 02

Without the volunteer who visited me I think I would have just sat here and I was ready to give up really as I missed my wife so much. Thank you again for the lovely service you provide. I don't like to go out, so it was nice to talk to someone.

About Testimonial 03

It's nice to know that someone can help: just fill in those gaps if needed. Everyone is so busy these days. I got just what I asked for and more. It was great and I think I'm doing as well as can be.

About Testimonial 04

The volunteer is very good and it's not just shopping. It's the company, as there is no one here apart from me. I wouldn't have any food without you. It's nice to know someone is coming to see you.

About Testimonial 05

The volunteer was a big help: not just with me, she helped my husband who is 83. It gave my him a break from the four walls.

About Testimonial 06

The Volunteer took my little dog for a walk and stayed and had a chat. Lovely man, very helpful!

About Testimonial 07

It’s been fantastic and I’m so grateful for your help. This has been lovely also to have a little chat and I feel calmer as I was feeling rather shaken from my vertigo.

About Testimonial 08

The volunteer was lovely. I like to have a chat and now I don't see anyone and feel so down…As I don’t feel well enough to go anywhere it was nice to know I was getting a visitor, it gave me something to look forward to…It was nice to look forward to seeing someone.

About Testimonial 09

Yes, the volunteer sat and had a chat with me and on the 3rd visit she took me to the hairdresser, which was a laugh. It was nice when you know someone is coming to see you

About Testimonial 10

Such a lovely service. The volunteer was lovely and so were you all. I loved the chats and the fact a member of staff came back to help the next day as I couldn't have a volunteer straight away. That was so lovely…. I have had such a bad time and my family were away. I would have been very down and lonely. It's difficult to be positive all the time.

Community Navigator Testimonials 1

Your information was extremely helpful and I have used this to set up some regular friendship support and trips out for mum.

Community Navigator Testimonials 4

Thank you, you have been absolutely marvellous. Two things I have been thinking and worrying about and you have sorted them out so quickly, thank you.

Community Navigator Testimonials 3

It was so good to talk to someone who'd understand but yet not judge.

Community Navigator Testimonials 2

You can contact the community navigators who are wonderful at finding support in areas around Cambridge – I use them all the time and think they are amazing!

Reader Interactions

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Help at Home – joining up the dots

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