We support people to do the extraordinary everyday.

The Care Network has an experienced, dedicated leadership team from a variety of different care, public sector and industry backgrounds. This provides a wealth of expertise and skills for us to draw upon as we continue to grow the network and expand our portfolio of services within local communities.

Leadership Team


Chief Executive Officer

Susie joined Care Network in June 2017, having been a carer for her grandmother who had Vascular Dementia. There were so many times she felt ‘the system’ let them down and saw the Chief Officer role as one way that she could prevent others going through a similar experience. Her core strengths lie in utilising operational processes to meet organisational strategic plans and she loves to see a job well done. Susie graduated from Anglia Ruskin University, Cambridge, with a 1st Class Psychology Degree. Previous areas of third sector employment include Head of Operations for Boxing Futures which is a charity delivering sport for good, providing community rehabilitation programmes for young people aged 16-25 years.


Head of Research and Development

Nikki managed Care Network’s Community Navigators for five years, taking it from an early idea, to a great team delivering around 9,000 navigations a year with over 95% client satisfaction. She is currently looking forward to exploring innovative community ideas in our new Connected Communities service. Prior to her work at Care Network, Nikki was an Area Manager at the Royal Voluntary Service (formerly WRVS) working across Cambridgeshire, Bedfordshire, and Buckinghamshire. She was responsible for all services including retail, emergency response and community. Further work in the third sector included the role of Business Analyst and Research and Consultancy Manager for Opportunity Links. A dedicated professional, Nikki has also held managerial roles in the public and private sector including Programme Manager, Transformation Lead, and IT Manager.


Head of Operations

Lynette joined Care Network in 2014, initially working in the Help at Home team across various support positions. Lynette has been Manager of Help at Home and Direct Services since October 2015 and now also manages the Community Navigator service. With a background in care management and previous experience in the not for profit and private sectors, Lynette brings a diverse wealth of operational and management experience to Care Network.


Head of People and Resources

Working both in London and Cambridge, Cheryl has spent most of her working life with the civil service, dealing with local authorities, community and faith groups. When she left the civil service, Cheryl worked in the office of a primary school for five years, before joining Care Network. Her current role combines all practical aspects of office management, as well as being organisational lead for HR.


Head of Finance

Sue has been with Care Network since 2012, originally acting as project support to Community Navigators. With years of experience within the finance and banking sector, Sue now holds the post of Finance Officer, responsible for all areas of the organisations finances. Sue originally made the switch from private to the voluntary sector moving to COVER, an umbrella organisation across the East of England.