Community Navigators

Community Navigators

A Gateway to Information and Services in your local area

Cambridge  01223 300460

East Cambs 01353 659639

Fenland 01354 695208

Huntingdonshire 01480 775493

South Cambs 01954 212100

Download Community Navigators leaflet
Download Referral Form
Information for Community Car Scheme Drivers
Information for Community Car Scheme Passengers
Supporting Passengers living with Dementia

Information and advice

Our local experts work alongside you, providing information and guidance to help you consider your options and live well. You can contact us directly or be referred by a professional.

We work with all adults over 18 in Cambridgeshire, helping you to access local support and activities.

We work with people in lots of different circumstances, sharing free and independent information about your options.

  • Practical help in the home
  • Care and carer support
  • Transport
  • Boosting your wellbeing
  • Social activities
  • And much more….just ask you friendly local Community Navigator!

Our service is funded and monitored by Cambridgeshire County Council

Our staff complete an extensive training programme, including Information, Advice and Guidance qualifications

We have been delivering the service for over nine years and have consistently achieved client satisfaction over 95%

Last year we completed 11,592 navigations

Community Car Schemes

Community Car Schemes provide a lifeline to those who would otherwise be unable to get to medical appointments, the shops or keep in touch with relatives and friends. The passenger pays a fixed rate per mile contribution towards the cost of the journey to the volunteer driver who uses their own car.

We can put you in touch with your nearest independently run scheme. Typically they can help with one-off journeys which are booked through a volunteer co-ordinator. Most Community Car Schemes rely on drivers based in the village in which each scheme operates.

As it is a volunteer-led service and drivers may not always be available, it is essential to book your journey as much in advance as possible. To find out more about your local community car scheme, including contact information and the types of journeys that are eligible, contact your local district Community Navigator.

Setting up a Community Car Scheme or Volunteering as a Driver

If you are interested in volunteering as a driver, you can find out more from Cambridgeshire and Peterborough Combined Authority (CPCA) – volunteer drivers are reimbursed 15p per mile and CPCA can assist with insurance and Disclosure and Barring Service checks.

We work with the CPCA to set up, support and sustain community car schemes and may be able to help with any enquiries you may have – for example, if you’d like to set up a scheme in your village.

Community Navigator Testimonials 2

You can contact the community navigators who are wonderful at finding support in areas around Cambridge – I use them all the time and think they are amazing!

Community Navigator Testimonials 3

It was so good to talk to someone who'd understand but yet not judge.

Community Navigator Testimonials 4

Thank you, you have been absolutely marvellous. Two things I have been thinking and worrying about and you have sorted them out so quickly, thank you.

Community Navigator Testimonials 1

Your information was extremely helpful and I have used this to set up some regular friendship support and trips out for mum.