Help at Home

Our Help at Home service provides practical support to enable people to get home as soon as possible after a stay in hospital or to stay at home when independence might be a struggle. We do not provide any form of personal care but we can help with practical tasks and liaise with other organisations to ensure that people can settle back at home quickly, for example by making sure that there is food in the house or by helping with light housework or gardening. Our staff and volunteers can also collect prescriptions and provide emotional support, spending time having a chat and making sure that people know they are not alone.

Community Information and Advice

From 1st October 2025, the Community Navigator contract will be delivered by a new provider, Making Space, as part of a planned transition supported by Cambridgeshire County Council.

To support a smooth transfer, referrals will be paused from 15th September 2025. We’re working closely with all partners to ensure that all the people being supported will to continue to receive the support they need.

Making Space, are a national social care charity, already supporting unpaid carers in Cambridgeshire.  They’re excited to build on the strong foundations of the Community Navigator service and connect with local communities.

We want to thank our community of referrers, people, and supporters for your ongoing trust and collaboration.

Wellbeing

Our wellbeing staff and trained volunteers provide a range of one-to-one support that enhances wellbeing and helps boosts confidence and independence.
Feedback shows that our input can enable you to understand and improve how you are feeling.
We can also help you connect with your community and to access other opportunities and support.

Community Car Schemes

Community Car Schemes provide a lifeline to those who would otherwise be unable to get to medical appointments, the shops or keep in touch with relatives and friends. The passenger pays a fixed rate per mile contribution towards the cost of the journey to the volunteer driver who uses their own car.
We can put you in touch with your nearest independently run scheme. Typically they can help with one-off journeys which are booked through a volunteer co-ordinator. Most Community Car Schemes rely on drivers based in the village in which each scheme operates.

As it is a volunteer-led service and drivers may not always be available, it is essential to book your journey as much in advance as possible. To find out more about your local community car scheme, including contact information and the types of journeys that are eligible, contact your us.

Setting up a Community Car Scheme or Volunteering as a Driver

If you are interested in volunteering as a driver, you can find out more from Cambridgeshire and Peterborough Combined Authority (CPCA) – volunteer drivers are reimbursed 15p per mile and CPCA can assist with insurance and Disclosure and Barring Service checks.

We work with the CPCA to set up, support and sustain community car schemes and may be able to help with any enquiries you may have – for example, if you’d like to set up a scheme in your village.