Community Navigators

Through our Community Navigator services, we are able to provide you with information and guidance, as well as signposting you to other organisations who can help you. We are able to help you access services and local activities that are useful or enjoyable. Whatever, your question, our staff and volunteers are trained, resourced and capable of finding the information you need to access the appropriate services.

Information and advice

The Community Navigators service provides information and advice if you are over 18, resident in Cambridgeshire, and affected by:

  • Learning disability
  • Physical disability
  • Sensory impairment
  • Mental health needs
  • HIV/AIDS
  • Caring responsibilities
  • Older age (there is no upper age limit)
  • What Does the Service Include?

  • Information provided by volunteers
  • Advice provided by staff
  • Additional help to take action on your enquiry if you have low to moderate anxiety and/or depression
  • What are our credentials?

  • Our service is funded and monitored by Cambridgeshire County Council
  • Our staff complete an extensive training programme, including Information, Advice and Guidance qualifications
  • We have been delivering the service for over five years and have consistently achieved client satisfaction over 95%
  • Last year we completed 8,848 navigations
  • Testimonials

    Thank you. It was great to get all that info sent to us.

    I'm doing OK and I've had those emergency buttons put in. I have talked to lots of people and I think I have it all sorted now.

    I've started to have food delivered some days. Not all the time. I like to go out and cook for myself.

    It was great to get all that info sent to us. And we are working our way through it. Mum has had contact with a social worker and we have sorted some groups for her to go to. It's one of those situations where there will always be things needed to sort. It would have taken ages for us to source.

    The lady was very kind and it was lovely of her to ring me to discuss what I needed.

    Many thanks for all that information you have given us. We are so looking forward to trying some out and certainly we feel less `loaded` and happier that there are safe ways for helping us to socialise.