When just popping to the shops feels too far

2nd April 2015

Mrs D recently had a stay in Hospital and her recuperation was followed by icy weather conditions, which meant she had lost her confidence to go out to the shops alone.
Getting groceries regularly was something she’d enjoyed doing before her hospital stay.  It enabled her to stay connected to her community and meet people whilst she was out and about, even in the supermarket queue.  However, when her recent hospital visit and the weather forced her to stay inside, she felt isolated at home on her own.  With hearing loss, Mrs D was also unable to use the telephone to keep in touch easily with friends and family.
Mrs D was referred to Community Navigators by a visiting professional who had heard about the project at a community event.  Our local Community Navigator made contact and as she has an age acquired deafness, they were able to find her a regular visitor through Cambridgeshire Deaf Association (CDA) who run a befriending scheme especially designed to support isolated older deaf residents. The initial visit by Jane, the befriender, was also attended by the CDA scheme manager and the Community Navigator to ensure they both got on well.
Mrs D now gets a regular visit from Jane, once or twice a week. They spend a lot of time chatting and are getting on very well.  She now also has Jane to accompany her if she wants to visit the local shops in her community. This is hugely beneficial to support her independence and to ensure she can stay connected to the local people she has lived amongst for years.